Ebrahim Abrahams was born in Cape Town where he started his career and developed his business acumen in the family business. This is where he started from the ground up, learning the manufacturing side of catering equipment, purchasing of raw material, production line manufacturing and the importance of customer service.
The next logical step was to start his own business and expand and grow, hence the birth of Cater Quest.
Our motto being quality, reliable personal service means that we offer a 24/7 emergency service making us the preferred choice in the HVAC&R industry.
How we do business:
We believe that there are no short-cuts to service and quality and our reputation is our currency. We take every effort in understanding our customers’ needs and ensuring that we provide the best service and best quality product. We will provide you with the most honest and reliable information and quotations.
The owner himself does all assessment and will come out your home or office at a pre-arranged time and date to offer you professional advice and information. Once room/area is measured a detailed quotation will be sent to you within 24hours. On acceptance of the quote and terms and conditions met, a date is scheduled for instalation/servicing/repairs at your convience.
Our Mission
To build relationships with our clients that will enable us to understand the specific needs and urgency, enabling us to develop the right solution. To create product and services that enables our customers to cool/heat their entire office, and have their domestic fridge or security gate at home repaired or replaced.
To be a one stop shop through diversity and personalize 24/7 emergency service, ensuring that the customer never has to source another supplier or provider which will generate maximum revenue while establishing a loyal client base, growing the market share through word of mouth advertising.
Our Purpose
The purpose of Cater Quest is to provide quality services and products of HVAC&R, Catering Equipment and Handy man services.